Compatibility guarantee

100% compatibility guarantee

PHS-electronic gmbh - - offers you numerous guarantees so that you can safely and easily upgrade your device with our products. See for yourself.

All guarantees apply in addition to the statutory warranty and in addition to the statutory right of revocation. Of course these remain unaffected by our additional guarantees.


100% compatibility guarantee in detail

PHS-electronic gmbh - - offers you a 100% compatibility guarantee for all memory modules that are explicitly offered for a certain device. Since 1995 PHS-electronic gmbh - - has been selling RAM modules and has extensive experience in the memory industry. In extensive analyses we have checked and approved the compatibility of the memory modules with the specified devices. So you can assume that the compatibility does not only refer to the device itself, but also to the original memory already pre-installed by the manufacturer.

If, contrary to expectations, you discover after receiving the memory module purchased from us that the memory supplied does not fit in your machine or is not compatible with the original memory bars, this may be due to the following reasons:

  • Due to the enormous number of models and model variants, which may also change over time, in exceptional cases the specified memory may not fit in the machine
  • Incorrect BIOS settings prevent the purchased memory expansion from functioning optimally
  • The timing of the installed memory modules is not compatible with the purchased memory module
  • The RAM modules already installed in the device have ECC, ECC-Registered or other technical characteristics that are not compatible with the purchased module

No problem! We will find a solution for this too.

You should now proceed as follows:

1. Computer memory - Hotline
If you are unsure, simply call our storage hotline: +49 9721 784678. Our professional team will be happy to analyze the causes with you and help you solve the problem.

2. Return shipment
If it turns out that the memory module you purchased is not compatible with your device, simply return the memory module to us within 30 days, if possible in its original packaging.

In order to ensure that your return is processed smoothly, please complete and enclose the following return form. [Download return form]

PHS-electronic gmbh
- -
Karl-Götz-Str. 5
DE-97424 Schweinfurt

3. Money-back or exchange module
You now have the choice whether we refund the paid purchase amount quickly and unbureaucratically or send you a suitable exchange module - as agreed with our storage hotline.

These guarantees do not restrict the consumer's statutory warranty rights.

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