Money-back guarantee

Money-back guarantee

PHS-electronic gmbh - - offers you numerous guarantees so that you can safely and easily upgrade your device with our products. See for yourself.

All guarantees apply in addition to the statutory warranty and in addition to the statutory right of revocation. Of course these remain unaffected by our additional guarantees.


Money-back guarantee in detail

PHS-electronic gmbh - - offers all consumers a 30-day money-back guarantee in the event that the storage device does not function.

If, after receiving the memory module you have ordered, you find that the memory supplied does not fit into your device or does not work together with existing memory bars, this may be due to the following reasons:

  • you have ordered the wrong memory by mistake
  • The model drawing of your device does not exactly match the model name of the memory module you ordered
  • You have already upgraded your device in advance and the memory module we supply does not work together with the existing memory expansion
  • Incorrect BIOS settings prevent the purchased memory expansion from functioning optimally

No problem! Irrespective of any additional legal rights of withdrawal, every consumer has the possibility within our money-back guarantee to return the computer memory to us within 30 days after purchase of the goods. You can decide whether we refund the paid purchase amount quickly and unbureaucratically or send you a suitable exchange module.

You should now proceed as follows:

1. Hotline
If you are unsure, simply call our storage hotline: +49 9721 784678 and we will be happy to analyze the problem with you and provide you with professional support for your storage upgrade.

2. Return shipment
If it turns out that the purchased memory module cannot be used in your device, simply return the RAM module to us within 30 days, if possible in its original packaging.

In order to ensure that your return shipment is processed smoothly, we ask you to fill out and enclose the following return form with your return shipment. [Download return form]

PHS-electronic gmbh
- -
Karl-Götz-Str. 5
DE-97424 Schweinfurt

3. Money-back or exchange module
You now have the choice whether we refund the paid purchase amount quickly and unbureaucratically or send you a suitable exchange module - as agreed with our storage hotline.

This guarantee does not limit the legal warranty rights of the buyer. Its geographical scope is not restricted.

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